I often say that my goal in life is to get to a place where I no longer need to check email. It’s a funny thing to say. It sounds like a pretty low bar. And just a weird thing to aspire towards. And yet, it’s true. I’ve ranted about email for years and years at this point.
Email for business use has gone bonkers level asymmetry efficient in 10 years. In fact, I'd argue that email composition and delivery in business settings has become far more streamlined but I don't have a UX/UI study to prove it.
10 years ago, the prevailing access was business folks using clunky corporate tools. Back then it was Outlook on desktops and laptops that connected to Exchange because business class Google Apps Gmail and mobile access to email was still efficiency feature nascent clunky as the iPhone and Blackberry (the original mobile email machine) saga played out finally.🖥️
Nowadays it is Office 365 and Outlook on the web or G Suite with business features Gmail and... all accessible with slick, efficient, and powerful mobile devices. Each time the To or Cc line is touched there is a machine learning service running to suggest bringing in Bob, Alice, and Eve just like the autocomplete suggestions for the email body composition or reply.🤖
Really advanced email users can use SaaS powered templates, machine learning boilerplate, and even time the delivery of messages with great efficiency. While the delivery feature has existed for many years in legacy email clients, you still had to keep your email client open and running for the feature. Now these features are running continuously in the background without pause in the cloud.☁️
Kyle Reese [1] would tell us to listen and understand. Today's email is out there. It can't be bargained with. It can't be reasoned with. It doesn't feel pity, or remorse, or fear. And it absolutely will not stop ever... until we all migrate to Slack. 🤔
I was going to reply by email but... 🤓
Email for business use has gone bonkers level asymmetry efficient in 10 years. In fact, I'd argue that email composition and delivery in business settings has become far more streamlined but I don't have a UX/UI study to prove it.
10 years ago, the prevailing access was business folks using clunky corporate tools. Back then it was Outlook on desktops and laptops that connected to Exchange because business class Google Apps Gmail and mobile access to email was still efficiency feature nascent clunky as the iPhone and Blackberry (the original mobile email machine) saga played out finally.🖥️
Nowadays it is Office 365 and Outlook on the web or G Suite with business features Gmail and... all accessible with slick, efficient, and powerful mobile devices. Each time the To or Cc line is touched there is a machine learning service running to suggest bringing in Bob, Alice, and Eve just like the autocomplete suggestions for the email body composition or reply.🤖
Really advanced email users can use SaaS powered templates, machine learning boilerplate, and even time the delivery of messages with great efficiency. While the delivery feature has existed for many years in legacy email clients, you still had to keep your email client open and running for the feature. Now these features are running continuously in the background without pause in the cloud.☁️
Kyle Reese [1] would tell us to listen and understand. Today's email is out there. It can't be bargained with. It can't be reasoned with. It doesn't feel pity, or remorse, or fear. And it absolutely will not stop ever... until we all migrate to Slack. 🤔
[1] https://www.youtube.com/watch?v=kTROMPq1SAA